June 18, 2021
MITTA, a vehicle rental company, operational fleet leasing, and other mobility services, through its Senior Management, is committed to putting its best efforts into continuously improving the performance and effectiveness of its management system. This commitment aligns with the company’s strategy, consistent with our culture and values, through the following pledges:
- Customer Satisfaction: To meet the requirements and expectations of our customers to ensure improved satisfaction with our services, which are carried out by competent personnel through controlled processes.
- Compliance with Legislation: To comply with the applicable laws related to our activities and any other commitment voluntarily assumed by the company, derived from the requirements and expectations of our stakeholders.
- Environmental Protection: To protect the environment, including the prevention of pollution, through control of activities that could impact it, optimizing the efficient use of resources.
- Health and Safety: To prevent injuries and health deterioration by providing safe and healthy workplaces, eliminating hazards, and reducing risks related to Safety and Health at Work (SST). We will also engage in consultation and participation with employees and their representatives.
This policy is reviewed periodically and is primarily based on the four fundamental pillars that represent our values: continuous innovation and open-mindedness, responsibility and discipline, a service-oriented attitude, and passion for a job well done. We demonstrate leadership and accountability in all aspects of our responsibilities.